Order & Payment Information
Minimum Order
The minimum order amount is $50 per order.
Order Conditions
To purchase certain restricted items (such as alcohol and selected specialty products), you must include at least $50 worth of items from other categories in your order.
The following items
DO NOT count toward the $50 minimum requirement:
❌ Alcohol 🍶
❌ Restaurant Menu Items 🍽️
❌ Handmade Cakes 🍰
❌ Natto 🫘
❌ Miso 🍜
❌ Other selected items
Orders that do not meet this condition may be cancelled or adjusted.
Payment Methods
We accept: Cash / Credit Cards
Cancellation & Refund Policy
We accept cancellations and refunds.
However, these are subject to certain conditions depending on the order status and timing.
Please contact us as soon as possible for any changes.
Shipping Fee & Delivery information
Shipping Fees
$5 for orders of $100 or more
$9 for orders of $99 or less
* Please select shipping fee at CHECK OUT
Delivery Area
We deliver within a 25km from Lane Cove West.
Delivery Time
Orders will be delivered within 3 days from the order date.
Please note:
* Handmade Natto requires approximately 1 week for preparation and delivery.
* Delivery times may vary depending on product availability and order volume.
* Our driver will contact you on the morning of your delivery to let you know the estemated delivery time.
Delivery Days
Deliveries are available Monday to Saturday only.
We do not deliver on Sundays or Public Holidays.
Please fill in
your preferred delivery Date and Time before CHECK OUT.